Your privacy matters to us. This Privacy Policy explains exactly what personal data p22ph collects, why we collect it, how we use it, and the rights you have over your own information.
Six core commitments that define how p22ph handles your personal information — clearly, responsibly, and in line with Philippine data privacy law.
All personal and financial data stored by p22ph is protected using industry-standard AES-256 encryption and access-controlled server environments hosted within secure data centers.
Every connection between your device and p22ph is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
p22ph does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate and improve the p22ph platform.
As a Filipino user, you are protected by the Data Privacy Act of 2012 (Republic Act 10173). p22ph fully respects your rights to access, correct, and request deletion of your personal data.
p22ph only collects the personal data that is strictly necessary to provide our services, comply with legal obligations, and keep your account secure. We do not collect data for its own sake.
In the unlikely event of a data breach affecting your personal information, p22ph will notify you and the National Privacy Commission (NPC) within the timeframes required by Philippine law.
This Privacy Policy ("Policy") is issued by p22ph ("p22ph," "we," "us," or "our") and applies to all personal data collected through the p22ph online gaming platform, including the website at p22ph.com, any associated mobile applications, and all related services (collectively, the "Platform").
p22ph is committed to protecting the privacy and personal data of all users ("you," "your," or "Player") in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).
By registering an account, accessing the Platform, or otherwise providing your personal data to p22ph, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
p22ph processes your personal data on one or more of the following lawful bases, as applicable to each processing activity:
When you register an account, complete KYC verification, make transactions, or contact our support team, p22ph collects the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., PhilSys, SSS, UMID, passport, driver's license) |
| Contact Data | Email address, mobile number, residential address (barangay, city/municipality, province) |
| Financial Data | GCash or PayMaya account details, BPI/BDO/Metrobank account information, transaction history, deposit and withdrawal records |
| Verification Data | Copies of government-issued IDs, selfies with ID, proof of address documents, source of funds declarations |
| Account Data | Username, encrypted password, account preferences, communication preferences, responsible gaming settings |
| Support Data | Live chat transcripts, email correspondence, complaint records, feedback submissions |
When you access and use the p22ph Platform, certain technical data is collected automatically through cookies, log files, and similar tracking technologies:
p22ph may receive personal data about you from trusted third-party sources in the following circumstances:
p22ph uses the personal data we collect for the following specific purposes:
Cookies are small text files placed on your device when you visit the p22ph Platform. They help us recognize your device, remember your preferences, keep your session active, and understand how you use our services. p22ph uses both first-party cookies (set by p22ph directly) and third-party cookies (set by our trusted service providers).
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — session management, login authentication, security tokens | Session |
| Functional | Remember your preferences such as language, game settings, and responsible gaming configurations | Up to 1 year |
| Analytics | Understand how players use the Platform; identify popular games and features; improve performance | Up to 2 years |
| Security | Detect and prevent fraudulent activity, bot access, and unauthorized login attempts | Session to 1 year |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling strictly necessary cookies may prevent you from logging in or using core features of the p22ph Platform.
p22ph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly as necessary:
p22ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AMLA / PAGCOR compliance |
| Transaction Records | 5 years from transaction date | AMLA / Tax obligations |
| KYC Documents | 5 years after account closure | AMLA / Regulatory requirement |
| Support Communications | 3 years from last interaction | Dispute resolution / Legal claims |
| Gaming & Bet History | 5 years from transaction date | PAGCOR / Dispute resolution |
| Marketing Preferences | Until consent withdrawn + 1 year | Consent / Legitimate interest |
| Technical Logs & IP Data | Up to 12 months | Security / Fraud prevention |
Upon expiry of the applicable retention period, p22ph will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.
p22ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by p22ph:
To exercise any of the above rights, please contact p22ph's Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy. p22ph may require you to verify your identity before processing your request.
The p22ph Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. p22ph does not knowingly collect, process, or store personal data from individuals under the age of 21.
If p22ph discovers or has reason to believe that a registered account belongs to a person under 21 years of age, we will immediately:
If you are a parent or guardian and believe that your child has registered an account on p22ph, please contact our Data Protection Officer immediately using the details in Section 14. We will investigate and take appropriate action without delay.
The p22ph Platform integrates with third-party game providers, payment processors, and technology service providers to deliver our services. While p22ph carefully selects and vets all third-party partners, we are not responsible for the privacy practices of these external parties.
Each third-party service provider engaged by p22ph is required to enter into a Data Processing Agreement (DPA) with p22ph, obligating them to:
The p22ph Platform does not contain links to external third-party websites. All content and services accessible through p22ph.com are operated by p22ph or its licensed game and service providers under contractual data protection obligations.
p22ph primarily stores and processes personal data within the Republic of the Philippines. However, some of our third-party service providers — including game studios and technology infrastructure providers — may be located in other countries, which may result in your personal data being transferred outside the Philippines.
Where such international transfers occur, p22ph ensures that appropriate safeguards are in place to protect your personal data, including:
By using the p22ph Platform, you acknowledge and consent to the transfer of your personal data to overseas service providers as described in this section, subject to the safeguards outlined above.
p22ph reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, p22ph will notify registered players by:
Your continued use of the p22ph Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the Platform and may request account closure in accordance with our Terms and Conditions.
p22ph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us through the following channels:
If you are not satisfied with p22ph's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012.
Now that you know how p22ph protects your privacy, you can enjoy our full range of games — slots, poker, bingo, dice, and live casino — with complete peace of mind. Your data stays yours. 21+ only.